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EF Adventures
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Categories
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Tour experience
Hotels, meals, activities, group size, tour pace, and health and mobility accommodations.
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Mobile app and online account
Accessing, navigating, and updating the EF Adventures app and online account, as well as connecting with travelers on...
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Reservation management
Booking a tour, canceling or rescheduling your trip, and making updates to your reservation.
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Flights and airport transfers
Viewing flights, sharing preferences, schedule changes, seat selection, and group airport transfers.
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Travel requirements and visas
Travel documents, visa information, immunizations, and entry requirements.
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Payments and credit
Making payments, AutoPay, payment methods, refunds, referral program, and traveler credits and rewards.
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Practical travel tips
Travel coverage, packing, laundry, currency, tipping, and country and tour-specific details.
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On-tour support
Arrival day, flight delays, missing luggage, and getting in touch if you need help on the road.
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Post-tour support
Providing feedback, writing a review, canceled excursions, filing insurance claims, and welcome home benefits.