Your Proof of Insurance Letter is an important travel document that confirms your travel protection coverage. If you're traveling to a destination that requires proof of insurance, you'll want to have this letter easily accessible before you depart. Follow the steps below to download your letter directly from the EF Adventures mobile app.
Before You Begin
Make sure you have the EF Adventures mobile app downloaded on your device and that you're logged in to your account. Your Proof of Insurance Letter will only be available if you have purchased a travel protection plan through EF Adventures. Your letter should be available in your account 24-48 hours after the start of your travel protection's Free Look Period.
Steps to Download Your Proof of Insurance Letter
- Open the EF Adventures app and navigate to your tour page.
- Scroll down until you see the Travel Protection section.
- Under your name, tap View Letter to open your Proof of Insurance Letter.
- Once the letter is open, tap the download button in the top right-hand corner of the screen.
- Select a location on your device where you'd like to save the document.
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Tips for Keeping Your Letter Accessible
- Save a digital copy or screenshot somewhere easy to find, such as your phone's downloads folder or a cloud storage app like Google Drive or iCloud, so you can pull it up quickly while traveling.
- Print a hard copy to keep with your other travel documents if you'd prefer to have a physical version on hand during your trip.
- Consider emailing the document to yourself as an extra backup before you depart.
Frequently Asked Questions
Can I access my Proof of Insurance Letter on the EF Adventures website instead? Yes! You can also download your Proof of Insurance Letter by logging in to your account at efadventures.com and navigating to your tour details page. Follow the same steps above and navigate to the Travel Protection page. Once there, click View Letter.
My download isn't working. What should I try? Try closing and reopening the app, ensuring your device has enough storage space, or connecting to a stable Wi-Fi network before attempting the download again.