How to update your health notes

Please update the "Health notes" section in your online account or mobile app with information related to dietary needs, medical conditions, and mobility considerations. Knowing these details in advance helps us best prepare you for your tour. 

We should be informed of any health or mobility considerations at the time of booking or as soon as possible. We have a team dedicated to reviewing all health notes submitted by travelers. If they determine an additional conversation would be beneficial or more information is required, they'll email you. If you need to make any changes to your health notes after submitting them, please follow the steps below to update your account with the most relevant information. 

If you'd like to discuss any aspects related to your health or mobility on tour, you can always send us a message, and a specialist will contact you. 

Follow the steps below to add your health notes: 

Adding health notes from your online account 

1. Log in to your online account using a computer, tablet, or smartphone. 
2. Select your upcoming tour 
3. Select "Traveler details" 
4. Select "View" under "Travel documents" 
5. Scroll down the page until you see "Health notes" 
6. Select "Edit," then select "Yes" under the section (Dietary, Medical, or Mobility) where you want to leave notes. The more details, the better! You can review your tours under the "Mobility" section 
7. Scroll down the page and select "Submit." We'll contact you if we have any questions about the information you've provided. 

Adding health notes from your mobile app 

1. Using a smartphone or tablet, access the EF Adventures mobile app.
2. Log in to your account (unless you're already logged in) 
3. Look at the bottom of your screen and make sure you're on the "Tours" page 
4. Select your upcoming tour 
5. Select "Traveler details" located under "Tour details" 
6. Select the name of the traveler you'd like to add traveler details for 
7. Select "View" located next to "Health notes" 
8. Complete your health notes and select "Submit." 

Please note: If your tour departs within a month, you won't be able to update your health notes in your account. Instead, you should send us a message. If anything changes, it's important to continue updating your health notes throughout your pre-tour journey. This way, we always have the most up-to-date information.